BUSINESS ETIQUETTE

BUSINESS ETIQUETTE

  • Course Description

    Etiquette is a combination of consideration, custom, and common sense. A large part of the successful image comes from knowing your particular business, an even greater part comes from knowing the basics of good manners. Good manners include everything from building good relationships and being gracious in social situations to dressing appropriately for any business setting.

  • Course ObjectivesBy completing this course, delegates will be able to:
    • Understand how to behave in various situations at the workplace
    • Explore the ways of dealing with peers and customers from diverse cultures
    • Illustrate the formation of perceptions and how these affect the communication process
    • Elucidate general dos and don’ts in a multi-cultural business world
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