Behavioral finance focuses on how to deepen relationships with current clients by better understanding their financial needs, goals, and objectives.
A truly effective sales professional knows that tapping into secondary opportunities is the key to lasting sales success.
People network to increase their own profile or that of their business. Gaining clients’ confidence and trust in you and your company is key to developing good business networking.
In the age of the empowered consumer, a robust customer relationship strategy is crucial. CRM helps companies to manage and analyze customer interactions and data throughout the customer lifecycle.
As per Pareto’s principle, 80% of the revenues are made from 20% of the customers.
In every type of business, there are irate, demanding and unreasonable customers. Effective customer complaint handling is one of the most important aspects of providing excellent customer service.