COLLEAGUE TO MANAGER – MASTERING A TOUGH TRANSITION

COLLEAGUE TO MANAGER – MASTERING A TOUGH TRANSITION

• Attainment DescriptorsBy completing this course, delegates will be able to:
  • Define their role and new responsibilities
  • Understand their leadership styles
  • Communicate effectively with different personalities in their team
  • Assert themselves as a new manager and handle difficult situations
  • Become a People Manager and build high-performance teams