COMMUNICATION SKILLS

COMMUNICATION SKILLS

• Attainment DescriptorsBy completing this course, delegates will be able to:
  • Gauge how communications work and understand non-verbal communication & business writing
  • Gain active listening and responding skills
  • Increase self-awareness and understand how their actions and words affect others
  • Use communication as an extension of interpersonal skills.
  • Recognize what motivates others, and communicate to them according to their needs