SPEAK SO THAT PEOPLE WANT TO LISTEN

SPEAK SO THAT PEOPLE WANT TO LISTEN

  • Course Description

    In an extremely noisy world, how do you stand out?

    The human voice: It’s the instrument we all play. Yet some feel that their voices go unheard in a world of noise. Why is that? How can we speak powerfully enough to elicit a response, a positive one? How do we speak so that others want to listen? And most importantly, how do we speak so others remember what we say?

    It’s easy to know what to say, but hard to anticipate how another person will listen.

    Your message has to cut through a world of noise, and the competition is brutal.  You’re up against stress, technology, multitasking, and information overload. While it’s a challenge to be heard over the roar, it’s not impossible.

    For your message to be memorable, it must make an emotional connection. Strong interpersonal skills are quintessential in transforming individual contributors into exceptional performers, who have a greater impact on their roles.

    This course provides delegates with a powerful set of interaction skills that empower them to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.

  • Course ObjectivesBy completing this course, delegates will be able to:
    • Apply techniques of perception, drawing people out, checking and phrasing
    • Recognize the impact of body language and tone
    • Learn effective listening techniques
    • Provide and receive feedback
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