Introduction

Agentic AI extends automation beyond individual tasks to systems that can coordinate actions, respond to changing conditions, and support multi-step workflows. This program helps learners understand the principles of agentic AI, identify appropriate use cases, and design low-touch workflows with clear escalation points, controls, and human oversight.

Keywords

Agentic AI training, AI workflow automation, intelligent workflows, autonomous AI agents, AI task orchestration, business process automation, human-in-the-loop AI, AI workflow design, enterprise AI automation, AI operations

What You Learn

1

Understand the core concepts, characteristics, and limitations of agentic AI. 

2

Explore principles for designing AI-assisted and semi-autonomous business workflows. 

3

Identify processes suitable for task orchestration, automation, and intelligent escalation. 

4

Define decision points, hand-offs, controls, and human intervention within AI-enabled workflows. 

5

Apply approaches for monitoring workflow outcomes, exceptions, and performance. 

6

Evaluate opportunities to improve reliability, control, and scalability over time.

This Is For You If

You are involved in operations, process improvement, digital transformation, technology adoption, or workflow redesign, and you're exploring how agentic AI can support more intelligent and efficient ways of working.

How You Benefit

Recognize where agentic AI can create value beyond traditional task automation. 

Reduce unnecessary manual effort and process delays through better workflow design. 

Contribute more effectively to the design of controlled, human-supervised AI workflows. 

Support scalable automation while maintaining visibility, accountability, and operational control.

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The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

22,000

programs conducted in nearly 2 decades.

80%

of our clients are Fortune 500 companies.

87

out of 100 learners recommend our programs to others (NPS score).

510,000+

professionals have leveled up their skills and mindsets.

50%

of our programs are mandatory for some clients’ employees.

73%

of clients repeat our programs.

1000

years of collective experience in planning and upskilling.

50%

of our faculty have been ex-leaders in the corporate world.

27

countries and growing.

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.