Concept of mental models and factors leading to their formation.
“Learningful” conversations to expose and examine internal models.
Rethinking the "ladder of inference" - confronting preconceptions, fears, and cognitive biases.
Understanding self-reflection (one's own model) and inquiry (other's models).
Modifying mental models through combating assumptions and using real-world data.
Effective communication across the mental model mistrust gap.
Videos
Articles
Digital Badges
Quizzes
Handouts
One-to-one mentorship
You want to be a more rational thinker and decision-maker, especially if you are at middle and senior management levels.
Learn to be a better thinker by overcoming preconceptions.
Use reflection and inquiry to understand all teammates’ mental models.
I mplement mental model modification to make informed decisions.
Overcome personal biases to be more empathetic.
Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.