Introduction

This program helps you diversify channels for client acquisition, matching offerings to client needs. Learn to make impactful opening statements, use ice-breakers to ease tension in client interactions, and retain clients through sustained engagement.

Keywords

Client acquisition, marketing strategies, client needs, sales techniques, innovative tactics, relationship building

What You Learn

1

Identifying and addressing client needs.

2

Crafting high-impact opening statements.

3

Applying innovative marketing strategies.

4

Finding and utilizing effective sales tactics.

5

Ice-breakers for relationship building.

6

Adapting communications to marketing channels.

What You Get

Videos

Videos

Articles

Articles

Digital Badges

Digital Badges

Quizzes

Quizzes

Handouts

Handouts

One-to-one mentorship

One-to-one mentorship

This Is For You If

You are in sales and/or marketing, aiming to improve client acquisition techniques, diversify marketing strategies, and innovate sales approaches.

How You Benefit

Diversify client acquisition channels.

Enhance sales effectiveness through impactful communication.

Improve understanding of client needs and preferences.

Strengthen client relationships and retention.

Enhance market adaptability to build new clientele.

Create new revenue streams for business growth.

What You Shouldn’t Miss

Negotiation Skills

Negotiation Skills

5
This program focuses on developing your abilities to effectively resolve conflicts of interest and win trust through strategic negotiation techniques.
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Customer Centricity

Customer Centricity

4.7
This program helps you with optimizing resources and aligning optimize resources and align processes to enhance the overall customer experience.
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Building Networking Skills

Building Networking Skills

5
This program focuses on essential relationship-building techniques to establish and maintain strong connections with clients, suppliers, and stakeholders.
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Handling Challenging Customers

Handling Challenging Customers

5
Equip your employees with skills to handle difficult customer situations and resolve complaints effectively and confidently.
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The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

19,000+

programs conducted in just 17 years.

80%

of our clients are Fortune 500 companies.

94

out of 100 learners recommend our programs to others (NPS score).

450,000+

professionals have leveled up their skills and mindsets.

40%

of our programs are mandatory for some clients’ employees.

80%

of clients repeat our programs.

800

years of collective experience in planning and upskilling.

50+

Facilitators come from top management and leadership roles.

12

countries and growing…

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.