Introduction

Gain insights into personal branding, conflict management techniques, performance counseling, and effective client management; a four-tool package that enables you to handle diverse and challenging situations confidently.

Keywords

Manager effectiveness, leadership skills, complex situations, personal branding, conflict management, performance counseling, client management, communication skills, decision-making, team leadership

What You Learn

1

The importance of personal branding for managers.

2

Enhancing personal and professional image.

3

Identifying and resolving workplace conflicts.

4

Effective decision-making under pressure.

5

Conducting effective performance counseling.

6

Managing client relationships and expectations.

7

Dynamics of team leadership in complex situations.

8

Effective communication for team collaboration.

What You Get

Videos

Videos

Articles

Articles

Digital Badges

Digital Badges

Quizzes

Quizzes

Handouts

Handouts

One-to-one mentorship

One-to-one mentorship

This Is For You If

You aim to develop the skills needed to effectively succeed in managerial roles, which call for skill sets completely different from executive roles.

How You Benefit

Understand managerial decision-making.

Master conflict-resolution capabilities.

Enhance client management skills.

Master relationship-building skills.

Increase your productivity and efficiency as a manager.

Improve your communication and interpersonal skills.

What You Shouldn’t Miss

EmpowerHER

EmpowerHER

5
Empower yourself as a woman through self-reflection, skill-building, and mindset development.
Building Your Personal Brand – Executive Presence

Building Your Personal Brand – Executive Presence

5
Build your personal brand to improve your perception and gain recognition for your skills and contributions.
Building Networking Skills

Building Networking Skills

5
This program focuses on essential relationship-building techniques to establish and maintain strong connections with clients, suppliers, and stakeholders.
Emotional Intelligence

Emotional Intelligence

4.6
This program introduces you to practical strategies to enhance your Emotional Intelligence in dealing with complex human interactions.

The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

19,000+

programs conducted in just 17 years.

80%

of our clients are Fortune 500 companies.

94

out of 100 learners recommend our programs to others (NPS score).

450,000+

professionals have leveled up their skills and mindsets.

40%

of our programs are mandatory for some clients’ employees.

80%

of clients repeat our programs.

800

years of collective experience in planning and upskilling.

50+

Facilitators come from top management and leadership roles.

12

countries and growing…

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.