Introduction

This program is designed to equip participants with the confidence and competence to identify, analyze, and resolve challenges through a structured approach in the workplace, using practical exercises and real-life case studies.

Keywords

Problem solving, decision making, clear processes, problem analysis, decision-making models

What You Learn

1

Defining the steps from problem identification to decision-making.

2

Techniques for problem identification including data collection, bias elimination, and root cause analysis.

3

Problem analysis techniques including SWOT & cost-benefit analysis.

4

The role of creative thinking in problem-solving through brainstorming, mind mapping and evaluating alternative solutions.

5

Models for decision-making, including rational models, group techniques, and decision matrices.

6

Ethical considerations in decision making.

What You Get

Videos

Videos

Articles

Articles

Digital Badges

Digital Badges

Quizzes

Quizzes

Handouts

Handouts

One-to-one mentorship

One-to-one mentorship

This Is For You If

You seek to make more rewarding business decisions by identifying the right problems to solve.

How You Benefit

Analyze problems and identify appropriate techniques to resolve them.

Apply problem-solving and decision-making models to the workplace.

Identify decision-making techniques that work for you.

Make this skill part of your personal growth journey.

What You Shouldn’t Miss

Building an Agile Mindset

Building an Agile Mindset

5
Adapt rapidly to changing market conditions and improve products and processes to ensure continuing success.
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Salaried Entrepreneur

Salaried Entrepreneur

5
Learn to take ownership of the organization and inculcate the entrepreneurial mindset.
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Design Thinking

Design Thinking

4.7
Understand the principles and processes of design thinking, a powerful approach to problem-solving and innovation.
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Strategic Thinking

Strategic Thinking

4.7
Learn how to think critically, logically, and strategically to make informed decisions that positively impact their organizations.
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The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

19,000+

programs conducted in just 17 years.

80%

of our clients are Fortune 500 companies.

94

out of 100 learners recommend our programs to others (NPS score).

450,000+

professionals have leveled up their skills and mindsets.

40%

of our programs are mandatory for some clients’ employees.

80%

of clients repeat our programs.

800

years of collective experience in planning and upskilling.

50+

Facilitators come from top management and leadership roles.

12

countries and growing…

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.